Who Are We? We are Welltech — a global company with Ukrainian roots and a powerful mission: to move everybody to start and stay well for life. Today 25.5 million users have trusted Welltech to help them build healthy habits — a testament to the real value our innovative, engaging wellness solutions deliver every day. 🌍 With five hubs across Cyprus, Ukraine, Poland, Spain and the UK and a diverse, remote-friendly team of 700+ professionals, we continue to scale rapidly. Our innovative apps — Muscle Booster, Yoga-Go and WalkFit — empower millions to transform their lifestyles and unlock their personal wellness journeys. Welltech is where your impact becomes real. And our values clearly attest to that: we grow together, we drive results, we lead by example and we are well-makers. If this looks like you and you thrive in a fast-paced environment, you’ll fit right in at Welltech. Let’s build wellness for millions together. Challenges you’ll meet: • Deliver actionable recommendations that propel product enhancements and overall business growth. • Collaborate with stakeholders to generate insights that enhance the customer experience. • Partner with the product team and refine experimentation processes to ensure data-driven decision-making. • Validate product hypothesis and connect results to business metrics. • Establish key indicators that track the most critical aspects of the business. Your professional qualities: • Demonstrated experience in interpreting data and delivering high-impact solutions. • Proficiency in SQL, Python and Tableau (or other data visualization tools). • Familiar with statistics and hypothesis testing principles. • Adept at breaking down complex challenges into clear, actionable steps. Nice to have: • Familiarity with Airflow and Amplitude. In our team, we value: • Sociability. Team update, regular communication with the working group on current projects in written (chats) and verbal formats (stand-ups and other meetings). Openness to communication. Ability to formulate tasks clearly and concisely. • Results orientation. Willingness to bring your tasks in line with the team and company global goals, to implement the necessary changes. • Responsibility. Attention to details, autonomy, willingness to take on obligations and comply with agreements. • Proactivity. The ability to set goals and achieve them. Creating opportunities without waiting for them to appear. • Orientation to development and self-learning, interest in new technologies. A constant desire to learn and develop your skills, gain new experience. • Zero-Ego and Collaborative Mindset. A flexible, hands-on leader who fosters trust, values diverse perspectives, and promotes a culture of continuous learning and improvement. Candidate journey ⭕️ Recruiter call —> ⭕️ Meet a team member —> ⭕️ Skills assessment—> ⭕️ Meet the Leadership team ✨ Why You’ll Love Being Part of Welltech: • Grow Together: Join a culture that champions both personal and professional growth. Here, you’ll thrive as we learn, evolve, and succeed together. • Lead by Example: No matter your role, your leadership matters. Every team member is empowered to inspire and make an impact. • Results-Driven: We’re all about achieving meaningful outcomes. It’s not just about the effort, but the difference we make every day. • We Are Well-Makers: Be part of a movement that’s creating a healthier, happier world. Together, we make well-being a reality!

Do you have relevant experience managing IT departments in tech-oriented companies? Are your skills and certifications up to date? And are you seeking a new challenge to prove yourself? Then you may be just the person we are looking for! We are seeking a skilled and proactive IT Manager to oversee and manage the delivery of IT services for our outsourced clients. The IT Manager will be responsible for ensuring efficient operations, strong client relationships, team management, security compliance, and the strategic planning of IT services. This role requires both technical expertise and excellent communication skills to bridge the gap between client needs and technology solutions. About the Company Our client is a fast-growing managed IT services provider. Their target clients are small and medium-sized businesses with various needs for IT support, data protection and preventive maintenance. The company’s client base is growing, so they need to expand their team to cater to every client's needs. What You’ll Do: As an IT Manager, your main duties will be to oversee the outsourced activities for all the company’s clients, serve as the main point of contact for assigned clients, and manage the entire IT team. Key Duties/Responsibilities: 🔧 Technical Leadership & Operations • Oversee day-to-day IT operations and service delivery for multiple clients. • Ensure all IT infrastructure, systems, and services run optimally with minimal downtime. • Lead implementation of new technologies and system upgrades. • Maintain accurate documentation of systems, configurations, and procedures. 🤝 Client Relationship Management • Serve as the main IT point of contact for assigned clients. • Communicate technical information in business-friendly language. • Conduct regular meetings and performance reviews with clients. • Ensure all client SLAs (Service Level Agreements) are met or exceeded. 👥 Team & Project Management • Supervise and support a team of IT technicians, engineers, or outsourced staff. • Assign and monitor workloads to ensure timely and efficient task completion. • Lead or support IT-related projects, including rollouts, migrations, and integrations. • Foster a culture of continuous improvement and professional development. 🔐 Security & Compliance • Ensure cybersecurity best practices are implemented and maintained. • Monitor for threats and vulnerabilities; lead incident response efforts when needed. • Ensure compliance with industry regulations and standards (e.g., ISO, GDPR, HIPAA). • Conduct regular audits and risk assessments across client environments. 📊 Strategic IT Planning • Contribute to the development of IT strategies aligned with client goals. • Plan and manage IT budgets, procurement, and cost optimisation. • Identify and recommend technology improvements and innovations. 🛠️ Support & Incident Management • Oversee IT support functions, including helpdesk and ticketing systems. • Manage and resolve technical issues, escalating as necessary. • Monitor and improve service performance metrics. • Establish processes for incident, problem, and change management. 🔄 Vendor & Contract Management • Manage third-party vendors for hardware, software, and cloud services. • Review, negotiate, and manage contracts and service agreements. • Ensure vendors deliver according to agreed standards and timelines. Requirements: To succeed in this role, you must meet the following conditions: • Bachelor’s degree in Information Technology, Computer Science, or related field. • 5+ years of experience in IT management or a related leadership role. • Strong knowledge of networking, cloud systems (e.g., AWS, Azure), cybersecurity, and enterprise IT tools. • Experience managing outsourced or remote IT teams. • Excellent communication, organisational, and client-facing skills. • Project management certifications (e.g., PMP, PRINCE2) and IT certifications (e.g., ITIL, CompTIA, Cisco, Microsoft) are a plus. What We Offer: Relocation package • Welcoming and friendly working environment in Limassol. • Ongoing training and sponsored further education. • Biannual bonus appraisals in July and December to recognise your contributions. • 21 days of annual leave for work-life balance. • Salary based on experience. Accept our challenge and steer your career in the right direction! Become part of a fast-growing company – join us in Limassol!