
the right course
- how to embed metrics into the design process
- how to design better surveys, with do’s and don'ts
- role of UX research for design KPIs
- deep-dive into OKRs, KPIs, and UX metrics
- how to measure UX research impact
- business metrics, the North Star Metric, NPS, CLV, CSAT, CES, MAU, MRR/ARR, and how they translate to design
- covering SUS, UX-Lite, UMUX, and how to choose the right mix of KPIs and metrics
- how to choose the right KPIs for a product
- top-task analysis and Task Performance Indicator (TPI)
- how to measure the success of a design system
- how to get buy-in and establish design KPIs
- how to communicate the value of design to stakeholders
- how to embed design KPIs into a design process
- how to measure and track design KPIs over time
- how to establish a family of design KPIs for different personas and customer journeys
- exercise to connect the dots between design KPIs and business objectives
- how to measure the velocity of design teams
- how to improve time estimates and team meetings
- how to optimize Story Points and T-shirt sizing estimates
- time to answer your additional questions
- meeting with Vitaly Friedman after completing studies. reflection
author program

Vitaly is a designer with a few decades of experiences, working with plenty of companies and organizations, small and large, such as European Parliament, Haufe-Lexware, eCommerce retailers, insurance companies and hospitality industry, and a few others.

what you’re in for
4 days of intensive training
tools — Zoom, FigJam
a certificate for completing all tasks
language — English
reviews.
what students say

workshop price
310 EUR
pay by yourself
or through your employer

workshop price
310 EUR
pay by yourself
or through your employer
*According to the research of the Projector.
The study involved 567 respondents
among graduates of the courses in 2022.
FAQ
- what format will the classes be held in?
- what will I learn?
- do I need any specific skills to participate?
- will I get a certificate?
apply.
first step is yours

Want to ask something else? Email to hello@prjctr.com or call +38 067 418-95-78.
Educational services are provided through access to public educational resources on the Internet, including virtual classrooms and an educational platform. The course falls under computer literacy training services within the meaning of clause 197.1.33 of the Tax Code of Ukraine.
first step is yours


