Professor of Information Systems Management and Analytics at Warwick Business School, Academic Director of its Gillmore Centre for Financial Technology, and a Turing Fellow at The Alan Turing Institute. With over 100 peer-reviewed articles and nearly 9,000 citations, his research spans AI, FinTech, health informatics, and privacy economics — most recently backed by £1.25 million in funding to establish the FutureFinance.AI Research Group.

His work has delivered tangible impact: portfolio models that make peer-to-peer loans competitive with traditional asset classes, evidence that Health Information Exchanges increase rural hospital referrals by 8%, and privacy research cited in EU policy white papers. As Senior Editor of Information Systems Research and a long-time academic leader, he has also shaped the field's direction on responsible AI and data governance.